Safety of Your Money

The security of funds is essential to our business, so we understand you will want to seek assurances that your money is safe. To assist you in this, here is some information on who we are and how we do business:

Part of a Global Company

CanadianForex is part of the OzForex Group, which provides foreign exchange services to customers across 6 continents.

  • 460,000 fund transfers last year
  • US$9.1 billion in foreign exchange transactions last year
  • 2 million website visitors each month

The Group employs over 170 staff and has offices in Toronto, San Francisco, London, Sydney, Hong Kong, and Auckland.

Strong Financials

A summary of the Group’s financial results for the year ending 31 March 2013

  • Revenue                        A$50.0m
  • Earnings before tax        A$24.2m
  • Net assets                     A$30.8m

Each year we are audited by PriceWaterhouseCoopers. View the latest OzForex consolidated financial statements

Strict Adherence to Local Regulations

We are fully licenced in each of the jurisdictions where we operate, and comply with all local rules and regulations. In Canada, CanadianForex is a Money Services Business as defined in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLATF Act) and as such is registered with FINTRAC (registration number M08560392).

Low Risk Business Model

Our business model is inherently a low risk one. By offering a deliverable-only foreign exchange service we do not take positions in the market ourselves, so we assume very little transactional or market risk.

Website Security

Our secure online platform uses minimum 2048 bit SSL certificates to encrypt traffic and Thawte online security and protection.

Risk Management Policies and Procedures

Macquarie Bank in Australia is a major shareholder in the OzForex Group. While our operations are not supervised, and our liabilities are not guaranteed, in any way by Macquarie, we have adopted the bank's global risk management policies and procedures.

Proven Track Record

CanadianForex have been focussed on customer satisfaction since 2008. Here’s what some of our customers have to say:

“Thank you CanadianForex for saving us a fortune in the exchange rate compared to our bank's rates. The entire foreign exchange process was extremely smooth and hassle-free. We wish we had found you sooner!"

“CanadianForex easy to use service has saved our company time and money. By utilizing their hedging tools we have been able to save thousands of dollars and ensure the value our income streams.”

Read more customer comments

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